Consumer psychologist Erica Carranza on delivering certainty in the customer experience
How 2020 was a banner year for retail against all odds
2020 retail holiday and annual sales increased over 2019, but while some sectors grew, others struggled.
What a new administration means for retail
Retail Gets Real episode 204: Policy priorities and expectations for the Biden administration in 2021.
NRF member spotlight: Smoothie King
The company has emphasized new delivery services and healthy offerings during the pandemic.