Skullcandy taps ‘passionate’ experts to educate associates and customers alike The company wanted to reach new and existing customers in an authentic way. Learn more
Kohl’s adapts the customer experience to the evolving consumer The retailer is “constantly innovating” to ensure a seamless customer experience. Learn more
One year in, JCPenney’s new CEO raises the retailer’s trajectory Ellison’s strategy of studying, testing and waiting has impressed the analysts who cover him. Learn more