Erik Nordstrom discusses serving customers on their terms
Reflection on a year of learning for Nordstrom and a look ahead to 2020.
Learn more
Marketing
How to build diverse, inclusive workplaces
Retail leaders share strategies for getting beyond just talk.
Learn more
Rent the Runway CEO on how transparency builds customer loyalty
Video: CEO Jennifer Hyman shares insight into supply chain challenges and the impact on customer relationships.
Learn more
Under Armour’s Kevin Plank: What the customer needs is a dream
The executive chair and brand chief talks about how to connect with consumers at NRF 2020: Retail's Big Show.
Learn more
Kohl's CEO Michelle Gass looks back — and ahead
The ‘Visionary’ leader of Kohl’s is driving an ambitious plan for growth.
Learn more