Omnichannel’s pervasiveness requires an efficient strategy for processing returns
How can retailers reduce return fraud?
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STORES
Retailers are discovering the next step in personalized online customer service
More than half of surveyed shoppers said service is lacking online.
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Callaway Golf taps external firm to develop and manage marketing efforts
Marketing and procurement was stretched thin after Callaway began releasing new items year-round.
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Fusion frenzy
With a familiar quick-serve style, Teriyaki Madness specializes in fresh, made-to-order Asian-fusion foods.
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Half Price Books streamlines purchasing and inventory management
The new POS system faciliates inventory tracking and mobile checkout.
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