Ace Hardware CEO John Venhuizen on the retailer’s new experiential format
The $1 billion ‘Elevate Ace’ project focuses on engaging and immersive shopping experiences.
Leading the digital transformation at McDonald’s
Retail Gets Real episode 358: Vice President of U.S. Customer Engagement Caleb Pearson on staying close to the customer.
Read more
GenAI remains an “evolution” in customer engagement
NRF Nexus: Retail leaders from Domino’s Pizza, Fabletics and Victoria’s Secret offer tips and real-world perspective.
Read more