Connected Commerce

Customer Experience

 
Michelle Kelly recording a podcast
Connected Commerce
How Lilly Pulitzer stays fresh for a new generation
Retail Gets Real episode 131: A conversation with Lilly Pulitzer President Michelle Kelly.
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three women with their legs up show off their shoes from DSW
Connected Commerce
How DSW stepped up its loyalty program
At NRF NXT, DSW executives shared the keys to a successful loyalty program relaunch.
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Harvard's Jeffrey Rayport delivering opening remarks at NRF NXT
Customer Experience
3 elements for creating extraordinary retail experiences
Retail Gets Real episode 130: Harvard retail expert Jeffrey Rayport discusses a winning combination for retail success.
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What's next

three women with their legs up show off their shoes from DSW
How DSW stepped up its loyalty program
Mario Moreno, Head of Marketing, H&M USA
3 tips from H&M for turning influencers into ambassadors
girls are walking with shopping bags outside
Customer centricity: Easy to talk about, hard to implement
Brandless CEO Tina Sharkey on stage at NRF 2019
How purpose powers community at Brandless
doctor and patient smile and look at screen together during visit
How CVS is redefining convenience