Customer Experience

 
NXT artificial intelligence
AI’s role in retail
NRF NXT: How AWS, Neiman Marcus, Wayfair and The Yes are using artificial intelligence.
 
AMEX WWD
2022 and Beyond: The Evolving Customer Journey
The NRF participated in a Women’s Wear Daily’s special executive report, sponsored by American Express.
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Shopping in-store
How retailers are rethinking store experiences
Retail Gets Real 226: Melissa Gonzalez of the Lionesque Group shares what she’s seeing as physical retail adapts for the
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