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Customer Experience

Big Show 2023 Nordstrom
Staying close to the customer with Pete Nordstrom
Retail Gets Real Episode 301: How Nordstrom keeps pace with change while holding strong to core values.
Store openings
Store opening announcements dwarfed closing announcements in 2022
Consumers return to pre-pandemic shopping patterns.
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Rachel Dalton
As shoppers reset, retail’s future includes authentic experiences — and automation
NRF 2023: Experts and trendwatchers on what’s in store for the next few years.
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