Connected Commerce

Customer Experience

 
Anthropologie model wearing bandana and colorful shirt
Connected Commerce
Engaging consumers in a channel-less world
Retail Gets Real episode 114: How Chris Silver from URBN empowers associates to engage with customers.
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Shopping for shoes on a tablet with coffee in hand
Retail Technology
How tech is evolving the customer experience at HSN, QVC and Zulily
Retail Gets Real episode 112: Qurate Retail Group CIO on the impact of AI and voice.
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New Business Models
Poshmark challenges the norms of traditional retail
Retail Gets Real episode 111: A unique blend of technology and community creates a new kind of marketplace on Poshmark.
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What's next

Brandless CEO Tina Sharkey on stage at NRF 2019
How purpose powers community at Brandless
doctor and patient smile and look at screen together during visit
How CVS is redefining convenience
rebecca minkoff store visit for student program
Digital meets physical in the retail experience of the future
people in cooking class
Sur La Table: From cooking class to loyal customer
How DSW reinvented to stay relevant