$428 Billion in Merchandise Returned in 2020 Consumers returned an estimated $428 billion in merchandise to retailers last year Learn more
Consumer Trends Customer Returns in the Retail Industry NRF and Appriss Retail surveyed retailers to better understand the current returns landscape. Learn more
Economy Landlords and Retail Tenants Compromise to Emerge Stronger Post-COVID-19, says NRF and PJ SOLOMON Retailers and their landlords are working together to address outstanding rent obligations. Learn more
Economy Retail store numbers continue to grow Data shows more retailers are opening stores than closing them. Learn more
Consumer Trends No sign of the retail apocalypse IHL report shows that for every retailer closing stores in 2018, two are opening stores. Learn more