From data to delight
How GameStop and The Vitamin Shoppe turn customer insights into better shopping experiences.
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Store Operations
Focusing on the consumer
Advice from small business retailers on navigating moments of growth.
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How Shell drives customer convenience
Lessons on hyper-convenient customer experiences from the global gas station chain.
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3 stores optimizing the in-store experience
Tips from Gap, Kellogg’s NYC and Smart & Final Stores.
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Fast food for thought
McDonald’s shift to cloud-based training improves e-learning and reduces costs.
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