Lessons learned at NRF 2019: Retail’s Big Show

A recap of the final day and overall event

The world’s largest retail conference and expo, NRF 2019: Retail’s Big Show closed out with a bang on Tuesday. This year’s event brought together over 38,000 attendees, including over 10,000 international attendees, to discuss the latest in retail tech, strategy, leadership, economy and many more topics.

Focus on technology

The retail industry’s transformation was the focus of this year’s show, and technology was a big draw both on stage and in the expo — Kroger CEO Rodney McMullen talked about how the largest grocery chain in the United States is using different technologies to achieve different goals. Concepts like artificial intelligence, robotics, automation, facial recognition and the digital store were popular topics. Walmart and eBay spoke about investing in logistics to get a competitive edge in the marketplace. Online marketplaces are also picking up steam, and many brands are getting into the game. And retail execs emphasized the focus on human employees and the need for talent development in the industry.

Social media roundup

Entreprenuers Chip and Joanna Gaines of Magnolia fame closed out the show with lessons learned while building their empire:

Visit the official recap for more from the show, including videos, session presentations, articles and media coverage.

More from NRF 2019: Retail’s Big Show

3 ways data leads the way for retail disruption
“Data is at the forefront of everything, and the customer is the center of everything.”
Read more
CEO Marvin Ellison takes Lowe’s back to basics
How the new leader plans to “modernize and transform” the home improvement company.
Read more
4 ways Chobani builds authentic brand affinity
Turning customers into loyalists happens when companies go beyond product.
Read more
4 keys to retail success from Target CEO Brian Cornell
Video from the main stage at NRF 2019: Retail’s Big Show.
Read more
Walmart’s CTO on digital transformation
Episode 102 of Retail Gets Real: How Walmart is integrating technology into its supply chain and distribution processes.
Read more
Retailers ramp up investment in intelligent automation
A new combination of technology in which automation is driven by AI is becoming popular with retailers today.
Read more