NRF State of Retail & the Consumer

Exploring the health of American consumers and the retail industry.

Unlock the Future of Retail at NRF's State of Retail & the Consumer 2025


Join us for an exclusive event that explores the health of American consumers and the retail industry with leaders from major retail brands, prominent economists and consumer experts. The event is open to everyone and completely free to attend.

Date:  April 2, 2025

Time:  1:00 PM - 2:00 PM (ET)

Format: Virtual

Man working on a laptop.

Program Details

  • Serving Customers in 2025: Discover how retail leaders are innovating to meet consumer needs, provide exceptional shopping experiences, and drive customer engagement and retention in today's competitive landscape.

  • Retail Leaders Video Series: Hear from top retail CEOs and small business owners as they share successful campaigns, initiatives and changes that are positioning their companies for success in 2025 and beyond.

  • Consumer Trends Spotlight: Explore the latest consumer trends, including key generational shifts, loyalty and value drivers, and the emergence of the “body-builder consumer.”

  • 2025 Retail Sales Forecast: Get the latest retail sales forecast for 2025 from NRF Chief Economist Jack Kleinhenz.

  • 2025 Consumer and Retail Spending Outlook: Gain insights from chief economists on the economic outlook for 2025 and its impact on consumer spending.

Previous event:

NRF State of Retail & the Consumer 2024

NRF’s fourth annual State of Retail & the Consumer on March 20, 2024 explored the health of American consumers and the retail industry with leaders including NRF President and CEO Matthew Shay, NRF Chief Economist Jack Kleinhenz, Ph.D., retail executives from major brands, prominent economists and consumer experts.