Key takeaways
Read key takeaways from the program here.
Consumer Trends Spotlight: Rapid-fire spotlight on consumer shopping trends.
Serving Customers in 2024: Discussion about how retailers innovate to meet customers’ needs, provide exceptional shopping experiences, and drive customer engagement and retention in today’s competitive landscape.
Accelerating Small Business Growth with Ecommerce: Conversation highlighting how online marketplaces create opportunities for entrepreneurs and small businesses to reach a global customer base, diversify their sales channels, and make an impact in communities across the country.
NRF 2024 Retail Sales Forecast
2024 Consumer and Retail Spending Outlook: Discussion on the outlook for the 2024 economy and its impact on consumer spendingPrevious events
NRF’s third annual State of Retail & the Consumer, held March 29, 2023, shared research showing that consumers are returning to pre-pandemic norms and shopping behaviors in 2023. Learn more.
In the second iteration of NRF State of Retail & the Consumer, NRF introduced research findings about why politically independent consumers are important to retailers and crucial to political campaigns. Check out the report here and watch the event recap below to learn more.