Consumer Trends How brands can use social to connect with Gen Z Younger consumers’ social media usage has gone up as a result of the pandemic. Learn more
Customer Experience Ensuring retail jobs are good jobs Retail Gets Real episode 161: Author Zeynep Ton on how to follow the playbook of some of the best retail companies. Learn more
Customer Experience How Sephora evolves the in-store experience Retail Gets Real episode 160: Alison Hahn, Sephora’s SVP of Merchandising for Color and Fragrance, talks disruption. Learn more
Consumer Trends Understanding the future consumer Retail Gets Real episode 159: Andrea Bell, Head of Insight for WGSN, on emerging consumer trends. Learn more
Consumer View Consumer View Winter 2020 How convenience shapes today’s shopping and the future role of convenience for the retail industry. Learn more