Connected Commerce How Inspire Brands breeds customer affinity Ben Halliwell on embracing consumer preferences. Learn more
Consumer Trends ‘Ghost kitchens’ gain traction amid pandemic takeout and delivery surge The framework expedites process and removes dine-in expenses. Learn more
Connected Commerce How customer emotion affects the user experience The behavioral science behind getting shoppers to purchase. Learn more
Customer Engagement 3 tips from Drybar for making customers feel like VIPs Steal-worthy tactics for building customer loyalty from CMO Sarah Hoffmann. Learn more
Connected Commerce How DSW stepped up its loyalty program At NRF NXT, DSW executives shared the keys to a successful loyalty program relaunch. Learn more