Retail Gets Real episode 257: GDR Creative Intelligence founder and CEO Kate Ancketill on fulfillment, community and the metaverse
COVID-19 created a reset of retail and a new understanding of the role of the store and retail’s benefits not only for retailers, but consumers and the environment. Kate Ancketill, the founder and CEO of GDR Creative Intelligence, joins this episode of Retail Gets Real to share three top retail trends she sees making an impact in 2022, including the fulfillment revolution, retail as a community hub for peer-based selling, and the role of NFTs and the metaverse.
Tune in to hear Ancketill’s take on the renewal of omnichannel retail and what’s next for bricks-and-mortar retailers.
Related content
How Butterball builds Thanksgiving traditions with customers
Retail Gets Real episode 369: EVP of Sales and Marketing Al Jansen on archiving customer's holiday stories.
Read more
How IKEA innovates in sustainability and customer experience
Retail Gets Real episode 368: IKEA's Javier Quiñones on staying ahead in sustainability.
Read more
How Kraft Heinz deploys omnichannel strategies
Retail Gets Real episode 367: Chief Omnichannel Sales and Asian Emerging Markets Officer Cory Onell on shopping today.
Read more