3 trends shaping retail in 2022

Retail Gets Real episode 257: GDR Creative Intelligence founder and CEO Kate Ancketill on fulfillment, community and the metaverse

COVID-19 created a reset of retail and a new understanding of the role of the store and retail’s benefits not only for retailers, but consumers and the environment. Kate Ancketill, the founder and CEO of GDR Creative Intelligence, joins this episode of Retail Gets Real to share three top retail trends she sees making an impact in 2022, including the fulfillment revolution, retail as a community hub for peer-based selling, and the role of NFTs and the metaverse.

Tune in to hear Ancketill’s take on the renewal of omnichannel retail and what’s next for bricks-and-mortar retailers.

Related content

Inflation and the state of retail with NRF President and CEO Matthew Shay
Matt Shay shakes hands with President Joe Biden at a White House bill signin
Retail Gets Real episode 274: What's ahead as a resilient industry responds to inflationary pressure.
Read more
How Neiman Marcus Group cultivates a belonging culture
Neiman Marcus store
Retail Gets Real episode 273: Chief People and Belonging Officer on creating a more equitable and successful business.
Read more
Sustainability is getting better and better for business
Sustainable shopper
Retail Gets Real episode 272: How retailers are refining sustainability initiatives to meet evolving consumer demand.
Read more