Retail Gets Real episode 268: Chief Operating Officer Krista Bourne on personalizing customer experience and affecting change
How companies can build strong and inclusive cultures
Retail Gets Real episode 267: Kimberly Lee Minor on defining values and sharing experiences.
How speed and convenience are driving retail innovation
Retail Gets Real episode 266: Trendspotter Cate Trotter on meeting customer expectations.
Old Navy focuses on cultivating connections
Retail Gets Real episode 265: CEO Nancy Green on creating value and a great customer experience.