The State of Retailing Online 2019

The State of Retailing Online 2019

Developed in partnership with Forrester Research, the annual State of Retailing Online report provides an overview of metrics from the previous year as well as retailers’ key priorities, investments and challenges for this year. For the first time, the report also details retailers’ challenges and strategies surrounding personalization.

 

 

SORO 2019 is a free download for NRF members and is available for non-members to purchase from Forrester Research.

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