SORO 2020 is a free download for NRF members and is available for non-members to purchase from Forrester Research.
The annual State of Retailing Online study conducted by NRF and Forrester examines the impact of ecommerce and provides key metrics for benchmarking.
The survey examines retailer attitudes and investment levels for critical digital commerce issues.
How Kendra Scott creates a brilliant customer experience online
Retail Gets Real Episode 302: SVP for Ecommerce Chris Hardisty on recreating the in-store experience online.
Barnes & Noble’s CEO is a book lover’s bookseller
James Daunt on the retail chain’s resilience and the industry’s evolution.
Redefining Claire’s for the next generation
Retail Gets Real Episode 299: CMO Kristin Patrick on how the 62-year-old jewelry and accessories company keeps it fresh.
How Domino’s, Inspire Brands and White Castle are rewriting the rules of the restaurant business
NRF 2023: Predicting and monitoring consumer needs in a rapidly changing industry.
How retail media networks facilitate consumer connection
NRF 2023: Albertsons and Nordstrom share learnings about ‘contextually relevant’ advertising.
Petco’s transformation begins with purpose
Retail Gets Real Episode 298: Petco’s Ron Coughlin on the brand’s transformation into a health and wellness company.