The annual State of Retailing Online study conducted by NRF and Forrester examines the impact of ecommerce and provides key metrics for benchmarking.
The survey examines retailer attitudes and investment levels for critical digital commerce issues.
Rewiring retail thinking to celebrate diversity
Brands are evolving to be more in sync with today’s consumer.
Erik Nordstrom discusses serving customers on their terms
Reflection on a year of learning for Nordstrom and a look ahead to 2020.
HBC and Ocado executives on making bold moves
Tackling growth challenges and reimagining core customer strategies.
Rent the Runway CEO on how transparency builds customer loyalty
Video: CEO Jennifer Hyman shares insight into supply chain challenges and the impact on customer relationships.
Under Armour’s Kevin Plank: What the customer needs is a dream
The executive chair and brand chief talks about how to connect with consumers at NRF 2020: Retail's Big Show.
WW’s Mindy Grossman on big moves and strategic risks
WW’s Mindy Grossman speaks about her non-linear career at NRF 2020: Retail's Big Show.