Staying close to the customer with Pete Nordstrom
Retail Gets Real Episode 301: How Nordstrom keeps pace with change while holding strong to core values.
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Customer Experience
Store opening announcements dwarfed closing announcements in 2022
Consumers return to pre-pandemic shopping patterns.
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Camp, Neighborhood Goods and Studs offer a blueprint for succeeding in physical retail
NRF 2023: Brand leaders on creating a sense of excitement and community.
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3 takeaways from NRF 2023: Retail’s Big Show
NRF 2023: Tech, culture and differentiation are driving retail’s success.
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Express, Pilot share ‘remarkably similar’ path
NRF 2023: CEOs Tim Baxter and Shameek Konar on building superior customer experiences
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