Kohl’s and Sephora among six retailers rethinking loyalty
Kohl’s, Sephora and more are revamping programs to meet new customer demands.
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Loyalty programs
3 tips from Drybar for making customers feel like VIPs
Steal-worthy tactics for building customer loyalty from CMO Sarah Hoffmann.
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How DSW stepped up its loyalty program
At NRF NXT, DSW executives shared the keys to a successful loyalty program relaunch.
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Kohl’s adapts the customer experience to the evolving consumer
The retailer is “constantly innovating” to ensure a seamless customer experience.
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Ahold increases loyalty and basket size with personalized coupons
Shoppers receive customized messages based on their past, present and future buying behavior.
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