Thank you, retailers

Recognizing retailers, employees and their customers
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NRF's thank-you campaign recognizes retailers, employees and customers for their collective efforts to keep our communities safe during the COVID-19 pandemic.

Retail companies and their employees have been on the front lines of the pandemic, ensuring their communities are well-stocked with essentials in the midst of unprecedented challenges.

Whatever your role, it takes a whole community to minimize the impact of a pandemic. As the country continues to combat the spread of COVID-19, NRF recognizes the incredible efforts of the retail industry for going above and beyond to create a safe environment for their teams and customers, as well as consumers stepping up and shopping responsibly and considerately. 

To the retail companies that have adapted quickly and creatively to safely serve communities that rely on them, thank you.

From senior hours to curbside pickup, and contactless delivery to surges in demand and supply chain challenges, retailers have accelerated the pace of innovation, rising to meet unforeseen challenges. And many companies have shifted operations to making PPE for health care workers, engineering and producing masks, and making financial donations to support COVID-19 relief.

To the retail workers who have continued to serve customers under difficult circumstances, thank you.

From patience with long lines and working double shifts, to adapting to new procedures and showing kindness to customers, retail workers have played a critical role in ensuring everyday life goes on for the rest of us — birthdays are still celebrated, families still gather around the table to eat dinner, and children stay busy with new toys while their parents work from home.

A retail worker wearing mask wipes down glass door
Close up of customer's feet on floor guide for social distancing

And to consumers who have met the challenges of shopping during COVID-19 with patience and understanding, thank you.

From following new guidelines in stores to wearing masks and waiting patiently for deliveries, shoppers have truly shown that combating the spread of disease is a community effort where everyone plays a role.

More on the retail response to COVID-19

As stores reopen, retailers prioritize safety and keep shopping personal
 
Shop employees wear mask
Small businesses keep community in mind while adapting their operations.
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Rothy’s leads business collaboration for COVID-19 relief
 
Sketch of prototype of mask from Rothy's
Retail Gets Real episode 172: How Rothy’s is leading business collaboration for COVID-19 relief
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Nebraska Crossings explores the next phase of retail
 
Worker cleans handrails at Nebraska Crossings
The mall reworked procedures to keep employees and customers safe.
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Community first: Spotlight on retail innovation in the pandemic
 
Face mask carrying box
Retail Gets Real episode 169: Retailers are innovating to accommodate.
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1-800-Flowers makes sure deliveries — and memories — are made
 
Flowers for Mother's Day
Enhanced tech capabilities help customers shop.
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7-Eleven opens hospital pop-up store
 
A person wearing scrubs shops at the 7-11 hospital pop-up store
The store provides convenient access to essentials for health care workers.
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For such a time as this: Brands designed specifically to help
 
mask from Social Distancing Social Club
Streetwear and athleisure brands raise funds for those in need.
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Retailers lead mask production to combat COVID-19
 
Woman sews masks at sewing machine
Delivering new product on short notice requires cross-team collaboration.
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