Chris Baldwin, Executive Chairman, BJ's Wholesale Club
Matthew Shay, President and CEO, National Retail Federation
Recorded June 1, 2020
NRF President and CEO Matthew Shay and BJ's Wholesale Club Executive Chairman speak about the company's investments in employee and customer safety to minimize the spread of the virus, and the importance of leading with kindness and empathy, particularly during these stressful and difficult times.
For more insights from retail's top leaders, see upcoming NRF Retail Leadership Series events.
NRF Retail Leadership Series
Watch candid conversations with CEOs from retail industry's most iconic brands about leading through times of crisis.
Neela Montgomery, Former CEO, Crate & Barrel
NRF Retail Leadership Series recording from May 21, 2020
Operation Open Doors
Guidance on operating during the pandemic, including logistics, operations, safety issues and state and local orders.